Punchh Launches MOOYAH Burgers, Fries & Shakes New Mobile & Ordering Loyalty App

MOUNTAIN VIEW, Calif. — Punchh, the premier provider of mobile engagement & CRM technologies for the restaurant industry has launched the MOOYAH Burgers, Fries & Shakes Mobile Loyalty App. The MOOYAH Rewards App will engage Mooyah Guests on their smartphones and reward them by giving a little more bang for their buck—for every dollar spent at…

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Powermat’s Mobile Engagement Platform Powered by Punchh, Designed to Drive Repeat Business

Businesses use market-leading wireless charging technology to engage customers across multiple touch points SAN FRANCISCO, Feb. 24, 2016 || PRNewswire Powermat Technologies today announced its market-leading wireless charging platform can help businesses of all sizes improve customer engagement and increase sales by providing them with the personalized marketing tools necessary to drive repeat business. Cloud connected…

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How Farmer Boys grows its mobile customer base

Mobile marketing campaigns increase visits and average order value for fast-casual restaurant Farmer Boys. February 29, 2016 || Mobile Strategies 360 Quick-service burger chain Farmer Boys Food Inc. is beefing up its mobile campaigns. The restaurant recently decided to focus its loyalty program—called VIF for Very Important Farmer—promotions on its mobile app users. The goal of…

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Define Activity Detection rules to prevent Fraud

Fraud detection rules form the basis for any loyalty program’s success. Businesses want to take strong measures to prevent fraudulent activities in their loyalty program. At Punchh, Businesses have capabilities to set-up activity detection rules in order to prevent fraudulent activities beyond a pre-defined threshold. Punchh has many pre-defined activity detection rules to prevent the…

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Punchh Dashboard: Improved Navigation for better user experience

In our endeavor to provide better user experience, we have simplified left-side menu navigation in Punchh dashboard. This change will help users to navigate various menu options with ease.   Following are the key changes in the left-side menu navigation: ‘Visitors’ or end users to be now referred as ‘Guests’ everywhere on Punchh Dashboard. Campaign types…

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Punchh Mobile Engagement and Actionable Insights Platform Integrates with PAR Brink POS

Punchh Platform Now Seamlessly Engages Guests with Brink POS MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)– January 14, 2016 Punchh, the premier provider of mobile loyalty and CRM technologies for the restaurant industry, today announced an agreement with ParTech, Inc., a global leader in restaurant and retail technology. Under the terms of the agreement, the companies have integrated…

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Choose your preferred Timezone in Dashboard

Guest’s data and related reports can now be seen in user preferred timezones in Punchh Data Analytics Dashboard. Punchh Dashboard users will now have an option to choose preferred timezone in the Dashboard.  This feature will help users to change timezone as required and view Guest data in Dashboard metrics and reports. Preferred Timezone will be a useful feature for the users,…

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Use Dynamic Marketing To Bring Your Customers Back

Traditional marketing is predictable, calendar-based, and set in stone. It’s about creating promotions for specific events such as the Super Bowl or the Fourth of July. Nothing wrong with those, but nothing new either. Dynamic marketing is the opposite.  It reacts to new opportunities, changing circumstances and personal customer preferences to maximize the moment a…

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Manage Negative Customer Word of Mouth At The Speed of Mobile, With Punchh Real-Time Alerts

Today, Punchh is making Real-Time Alerts available to all operators, within its Mobile CRM Platform. With Punchh’s Real-Time Alerts, operators can manage negative word of mouth easily, and turn unhappy customers into happy and loyal customers. Punchh’s Real-Time Alerts automatically alerts operators in real-time when customers write negative reviews.  Here’s how it works: Using a…

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Rita’s Italian Ice Mobile App Makes it to 2013’s Top 10 Mobile Loyalty Programs!

Today we’re breaking out the bubbly at Punchh. Mobile Commerce Daily just announced their rankings of the Top 10 Mobile Loyalty Programs of 2013 Year to Date!!  And our customer Rita’s Italian Ice made it the Top 10, right along side BestBuy, Tesco, and Walgreens!! So we’re sharing what Mobile Commerce Daily said: “Rita’s Italian Ice dipped…

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Punchh Announces $3 Million in Funding

August 25, 2013: Today we announced $3 million in venture capital funding to further expand our market leadership position and accelerate growth in the $20 billion U.S. restaurant marketing segment. Three years ago we started Punchh with the goal of helping restaurants acquire and retain their customers, and grow.  Today Punchh is the first and leading mobile solution…

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Earl of Sandwich Chooses Punchh to Accelerate Word of Mouth Marketing

Punchh platform engages customers with mobile rewards and social media. SUNNYVALE, Calif.— July 2, 2013—The Earl of Sandwich, home of “The World’s Greatest Hot Sandwich”, has chosen the Punchh Marketing Automation Platform™ to engage and reward its loyal customers on mobile devices and acquire new customers through word-of-mouth marketing. The 24-unit chain selected Punchh for its simplicity…

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How to Romance Your Customers On Valentine’s Day

Check out our CEO’s article on FastCasual.com, on how to romance your customers on Valentine’s Day. Romance is on everyone’s mind on Valentine’s Day – in some way, new lovers aren’t all that different from new restaurant customers: Both want attention that affirms the other party really cares about them. What are the secrets to romancing…

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For now, mobile payment is more neat-o than necessary

For the past couple of years, retailers have talked incessantly about mobile payment technology and made untold investments to allow their customers to pay for goods and services with their phones. These businesses are convinced mobile payment is convenient for customers—not to mention very cool as well—and that they will scramble to adopt the technology.…

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Facebook Graph Search finds restaurant ‘Likes’ but falls short of authentic endorsements

Facebook CEO Mark Zuckerberg recently announced the company was refining its search feature dubbed Graph, a tool it heralded as particularly good for finding restaurants. Unlike a traditional Google search, which hunts for web page links relative to search terms entered by the user, Graph scours Facebook pages looking for other users’ Likes that match…

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Show Me The Money: Word of Mouth Marketing in the Mobile and Social Era (Whitepaper)

Even as restaurateurs are busy with the holiday season and planning for 2013, it is important to reflect on 2012.  In 2012, we have seen two key trends accelerate: Mobile is here to stay: In 2012, mobile devices have rapidly become the primary channel that consumers use to interact with restaurant brands.  Mobile represents the…

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Show Me The Money: Word of Mouth Marketing in the Mobile and Social Era (Live Webinar)

FREE Webinar for Restaurant Owners & Managers Find out the inside scoop! Results of a recent RunningRestaurants.com survey reveal that restaurant decision makers are not only ill-equipped to track their return on investment (ROI) in social media, some 65 percent of them say they can’t quantifiably measure the effectiveness of any of their marketing programs.…

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Punchh in 60 seconds – From the NRA Show

Thanks Jaime!! [youtube=http://www.youtube.com/watch?feature=player_profilepage&v=J8I8kCWIIXs] BTW, guys, great job with the collateral!!! Great to work with a team that knows what it’s doing. See Jaime’s coverage of NRA here. From Jaime blog post: The first thing that always hits me when I walk into a big restaurant show like the NRA is how many choices restaurant operators…

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Consolidate and Conquer

Interesting article by Susan Reda over at Store News: How do consumers view loyalty and rewards programs? “Complicated” and “burdensome” are two words that come to mind, according to recent study of U.S, consumers conducted by ACI Worldwide. That’s got to hurt for retailers who have invested ample time and money in creating these programs,…

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Online to Offline – the next frontier (pt. 2)

II – Punchh: A new tool in a local marketers arsenal One of the best ways to organically (and cost-effectively) grow a business is by relying on your existing customers to recommend your restaurant (or other business) to others. It goes without saying that the best way to grow a local service-oriented business is by focusing on quality and service. But assuming a…

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