Leading mobile engagement & insights and digital ordering platforms team up to deliver powerful solution for restaurant brands.
MOUNTAIN VIEW, California (May 6, 2016) — Punchh, the restaurant industry’s leading Mobile Engagement & Insights Platform, announced today an official partnership with Olo, the leading digital ordering provider for over 150 restaurant brands across the nation.
As a foundation of the partnership, Punchh and Olo have developed full integrations between their respective platforms. This combination now tightly couples Olo’s digital ordering with Punchh’s CRM and Mobile Engagement Suite (loyalty, offers, and more) for restaurant brands that choose both platforms.
In the first of several forthcoming projects featuring native Olo ordering integration, Punchh has launched the new MOOYAH Burgers, Fries, & Shakes mobile application for iOS and Android. The new apps provide customers with a seamless user experience for loyalty and ordering, enabling guests to earn and redeem rewards in-store or via digital ordering – functionality made possible by Punchh’s Single Sign On (SSO) and Loyalty API technology.
The launch of this game-changing combination now provides restaurants using Olo & Punchh with a comprehensive set of offer capabilities at their disposal to drive online orders, including %-off, $-off and SKU-level promotions.
“The release of the new Mooyah apps represent more than meets the eye,” said Noah Glass, Olo Founder & CEO. “These apps demonstrate the power of integrating Olo’s industry leading digital ordering platform together with Punchh’s powerful loyalty, offers, and CRM engine and produce a really gratifying experience that feels seamless to the customer.”
“We are thrilled about the implications this partnership has for the industry,” said Shyam Rao, Punchh Co-Founder & CEO. “Pairing Olo’s digital ordering expertise with Punchh’s integration depth, robust segmentation and promotion capabilities provides operators with an unparalleled 1:1, predictive offers engine to drive more revenue through the ordering channel.”
Punchh was founded in 2010 with one core mission: to help restaurants gain a more meaningful understanding of who their customers are, and leverage emerging trends in mobile, big data, social, and cloud to better engage customers and drive incremental sales. Punchh helps brands drive customer engagement through branded mobile apps (loyalty, gift cards, gaming/sweepstakes, surveys, social referrals, reviews etc.), integrated with 3rd party systems including POS and digital ordering. Punchh’s enterprise-class CRM software households data across multiple systems, providing restaurants with actionable 360° insights and a platform to automate 1:1 communication with guests in real-time across traditional and emerging channels. Punchh serves over 50 restaurant chains across the globe, including Moe’s Southwest Grill, Schlotzsky’s, TGI Friday’s, Noodles & Co, CiCi’s and Taco John’s. Learn more at Punchh.com
Olo helps restaurant brands maximize revenue per square foot by delivering faster, more accurate, and more personal service to their customers. Through beautiful, fully-branded digital interfaces, Olo’s enterprise-grade ordering platform integrates with the brands’ existing systems, opening new digital revenue streams injected seamlessly into the restaurant’s operations. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, over 20 million consumers use the Olo platform to Skip the Line® or get food delivered from the restaurants they love. Clients include Applebee’s (DIN), Chipotle (CMG), Five Guys Burgers & Fries, Jamba Juice (JMBA), Noodles & Company (NDLS), sweetgreen, Wingstop (WING), and more. Learn more at Olo.com.