Harness the Power of Segmentation on Punchh Platform – II

In continuation with the article ‘Harness the Power of Segmentation on Punchh Platform‘ covered in May Newsletter, this writeup explains how to design & run campaigns for target segments on the Punchh Dashboard. Punchh dashboard is built to target guests based on their behavior and profile using the power of Segmentation. Dashboard users can run customized campaigns for…

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Punchh Reviews: Listen to your guests using real time feedback & automated guest recovery

In-app, social-media-integrated reviews give brand loyalists a megaphone to drive word of mouth.  Punchh’s platform not only provides operators real time insight into customer feedback at the store-level, but an automated sentiment analysis software to detect, escalate, and respond potentially negative reviews as they occur. Punchh Platform enables guests to provide quick feedback and share…

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Harness the Power of Segmentation on Punchh Platform

Segmentation is the practice of dividing a guest base into groups of individuals that are similar in specific ways relevant to marketing, such as age, gender, interests and spending habits. Restaurants can not only get a deep understanding of their guests through demographics, frequency, spend, orders, social media reviews, and referrals but can also create and target micro-segments,…

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